Switching from Keyhook: A Guide for NZ Self-Managing Landlords

If you use Keyhook to manage rental properties, compare its current public offer, workflows and quote with the work you need before deciding whether to switch.

What Keyhook currently offers

This review checked Keyhook's pricing page, homepage and features page on 1 October 2026. These are vendor claims, not independent verification of product outcomes.

• Keyhook does not publish a list price. Its pricing page says quotes depend on portfolio size and features, and setup fees depend on migration and training.
• Feature pages advertise listings, lead handling, tenant checks, electronic agreements, inspections, maintenance, banking and trust accounting workflows, and owner, tenant and supplier portals.
• Keyhook labels invoice extraction and matching, payment matching, maintenance and inspection assistance, and workflow automation as AI features. Ask what requires human review, how errors are corrected, what data is processed and whether usage costs extra.
• Its homepage claims 25,000+ active users, a 4.9 app rating and 40%+ less admin work. The pages reviewed do not explain the definitions, rating source or measurement method. Treat these as vendor claims and ask for the evidence.

The public material is aimed at property management businesses and uses quote-based pricing. That does not establish whether an individual landlord can buy it or what service quality a customer receives. Compare the workflows you need, migration and training costs, ongoing support and data export. Keyhook advertises local support, but the pages reviewed do not publish a response-time commitment or comparable service data.

Export and check your records first

Export your files from the current system, open a sample and keep an untouched copy. Check that you have:

1. Current signed agreements, variations and renewals.
2. The full rent ledger and bank transactions for each tenancy.
3. Bond references, amounts and confirmation records.
4. Healthy Homes and other compliance records and inspection dates.
5. Move-in, routine and move-out inspection reports and photos.
6. Tenant contacts, expense records, open repairs and quotes.

Compare workflows and responsibilities

Keyhook's public feature range includes workflows that property management businesses may need, such as listings, screening, trust accounting and portals. RentManager's landlord plans are for owners managing their own rentals, with a separate product for small PM teams. They are different plans and should not be compared by the lowest monthly price alone.

Current NZ landlord plans are $9 a month for one property, $19 for up to five and $29 for up to ten, including GST. Check inclusions and trial terms on the NZ pricing page. Check current PM pricing, property limits, owner statements and portal availability on the PM product page. Do not count Standard+ or an owner portal as available if the current page marks it as coming soon.

List the jobs you need: rent reconciliation, arrears follow-up, inspection records, repair approvals, bond workflows, statements, owner access, reporting, data export and human support. Ask which plan covers each job, what still needs manual work, and whether migration or training costs extra.

Switch in reviewable steps

1. Export the files above and keep the originals.
2. Record upcoming rent reviews, fixed-term end dates, compliance checks, insurance requirements and open repairs.
3. Use one agreement to prepare some tenancy details in RentManager, then verify names, rent, dates and bond. You can also enter a tenancy manually.
4. Import bank transactions separately from a CSV. Reconcile matched and unmatched transactions and the opening balance against the rent schedule and original ledger. Accuracy depends on complete, correct source data.
5. Check compliance records, inspection photos, open repairs and contacts, and keep backups of important files.
6. Ask human support for help with setup or rent imports. Run one tenancy alongside the old system before deciding when to hand over. Keep the existing service until your checks are complete.

An agreement upload prepares some initial tenancy details. It does not import a complete Keyhook account. Time depends on the number and quality of records and the manual corrections needed.

When RentManager may not fit

If you manage property for clients and need a broad agency platform for listings, screening, trust accounting, staff permissions, supplier workflows and extensive owner portals, Keyhook's public offer may fit your operation better. RentManager has a separate small-PM product; check current limits and available features first. We do not provide a complete Keyhook account import, and a browser portal should not be described as equivalent to a native app.

If you manage a small number of your own rentals, compare the specific daily jobs, actual quote and service you will receive rather than feature counts alone. Read our guides to switching from myRent, NZ property software and the Landlord Hub.

Frequently asked questions

Is Keyhook shutting down?

On 1 October 2026, we did not see a closure notice on its public pricing, home or feature pages. That does not establish whether account access or service is changing. Current customers should confirm directly with Keyhook.

Will my rent history come across?

Rent transactions can be imported separately from a bank CSV. Reconcile the transactions and opening balance against the rent schedule and original records. Accuracy depends on complete, correct source data.

What should I export before I switch?

Export signed agreements and variations, the rent ledger and bank records, bond references, compliance records, inspection reports and photos, tenant contacts, expenses and open maintenance requests. Keep an original copy and open a sample to check it.

What does RentManager cost?

Current NZ landlord plans are $9 a month for one property, $19 for up to five and $29 for up to ten, including GST. PM plans are separate and have different limits and workflows. See the current NZ pricing page and PM product page.

Can RentManager import my complete Keyhook account?

No. An agreement can prepare some tenancy details, and bank transactions can be imported from CSV. Other records need to be moved and checked from exported files.

Will imported rent history be accurate automatically?

No automatic accuracy is guaranteed. Reconcile transactions and opening balances against the rent schedule, original ledger and bank records. Accuracy depends on complete, correct source data.

Keyhook public pricing and marketing observations are dated 1 October 2026 and may change. Vendor statistics have not been independently verified. This is not legal or financial advice.